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Archive for November, 2008

Ombudsman: Checking On Insurance Companies

Posted by SubmitEdge On November - 7 - 2008

Finally the insurance company will learn that there is some one who is watching them. Here we got a court in which people who have been cheated by the insurance companies can go and register their complain against them. This high court for insurance is named Ombudsman.

To make it more concise it can be said that Ombudsman works as a high court for insurance companies who suspect claimants of fraud, and for claimants who believe that they should receive a pay out from their policy but are being rejected by their insurer. It is a difficult issue because the insurance companies have to prove intent of deceit on the part of the claimant, whilst the claimant has to demonstrate a complete innocence when it comes to the overlooking of certain information on the original policy.

When the Ombudsman is approached with a case most of the details have already come to light, giving both sides the opportunities to prepare or support their position, and confusing facts even further. It therefore has to work along certain, well documented and clear lines in order to reach a final decision.

Firstly, exaggeration does not necessarily mean fraud. Insurance firms sometimes wish to ignore claims because the customer has mistaken the cost of replacing an item that they have claimed for. In order to discount the claim the firm has to show that the customer was trying to obtain more than they were entitled to claim under the terms of the policy.

General dishonesty is not allowed to count as evidence either. Just because the customer may have lied in another context is not enough to prove that the current claim is a fraud. Firms have to operate on a case by case policy and cannot rely on evidence offered by another individual regarding previous dealings with the individual.

The Ombudsman also considers that a customer who presents a forged document to support a claim is not necessarily committing a fraud. It is not enough for the document to be a forgery, but proof has to be obtained that demonstrates that the claimant knew the true source of document. Even if a customer knowingly presents a false document, that is not enough for a firm to reject a claim.

The Financial Ombudsman operates along lines that support the claimant wherever possible. As is only right the claimant is considered to be innocent until the insurance company can prove guilt, though this makes it easier for individuals to carry out an insurance fraud.

For the average customer, however, the Ombudsman’s operational lines offer a safety net. Many people who have insurance claims rejected have not perpetrated direct fraud but instead made mistakes that may be difficult to explain but are nonetheless innocent. In order to avoid such situations make sure that you are as comprehensive as possible when submitting an application for a policy, it is impossible to give too much information. If you do your research properly, you will get a good value policy, whatever information you submit to the insurance firm.

For more information please visit us at http://www.co-operativeinsurance.co.uk/servlet/Satellite/1203668836269,CFSweb/Page/Insurance-Home

Working of the Ombudsman

Posted by SubmitEdge On November - 7 - 2008

Ombudsman is referred as the high court of insurance companies. It deals with all kinds of insurance related subjects and mostly related to the matters of insurance claim. But the matter is some how very complicated as both will try to defend themselves. Here the insurance company will have to prove its obedience as well as honesty to the claimant, while the claimant on the other hand has to prove its innocence in case he or she might have overlooked some vital point on the policy.

The Financial Ombudsman is a body that works as a high court for insurance companies who suspect claimants of fraud, and for claimants who believe that they should receive a pay out from their policy but are being rejected by their insurer. It is a difficult issue because the insurance companies have to prove intent of deceit on the part of the claimant, whilst the claimant has to demonstrate a complete innocence when it comes to the overlooking of certain information on the original policy.

When the Ombudsman is approached with a case most of the details have already come to light, giving both sides the opportunities to prepare or support their position, and confusing facts even further. It therefore has to work along certain, well documented and clear lines in order to reach a final decision.

Firstly, exaggeration does not necessarily mean fraud. Insurance firms sometimes wish to ignore claims because the customer has mistaken the cost of replacing an item that they have claimed for. In order to discount the claim the firm has to show that the customer was trying to obtain more than they were entitled to claim under the terms of the policy.

General dishonesty is not allowed to count as evidence either. Just because the customer may have lied in another context is not enough to prove that the current claim is a fraud. Firms have to operate on a case by case policy and cannot rely on evidence offered by another individual regarding previous dealings with the individual.

The Ombudsman also considers that a customer who presents a forged document to support a claim is not necessarily committing a fraud. It is not enough for the document to be a forgery, but proof has to be obtained that demonstrates that the claimant knew the true source of document. Even if a customer knowingly presents a false document, that is not enough for a firm to reject a claim.

The Financial Ombudsman operates along lines that support the claimant wherever possible. As is only right the claimant is considered to be innocent until the insurance company can prove guilt, though this makes it easier for individuals to carry out an insurance fraud.

For the average customer, however, the Ombudsman’s operational lines offer a safety net. Many people who have insurance claims rejected have not perpetrated direct fraud but instead made mistakes that may be difficult to explain but are nonetheless innocent. In order to avoid such situations make sure that you are as comprehensive as possible when submitting an application for a policy, it is impossible to give too much information. If you do your research properly, you will get a good value policy, whatever information you submit to the insurance firm.

For more information please visit us at http://www.co-operativeinsurance.co.uk/servlet/Satellite/1203668836269,CFSweb/Page/Insurance-Home

How The Ombudsman Works

Posted by SubmitEdge On November - 7 - 2008

The Financial Ombudsman is a body that works as a high court for insurance companies who suspect claimants of fraud, and for claimants who believe that they should receive a pay out from their policy but are being rejected by their insurer. It is a difficult issue because the insurance companies have to prove intent of deceit on the part of the claimant, whilst the claimant has to demonstrate a complete innocence when it comes to the overlooking of certain information on the original policy.

When the Ombudsman is approached with a case most of the details have already come to light, giving both sides the opportunities to prepare or support their position, and confusing facts even further. It therefore has to work along certain, well documented and clear lines in order to reach a final decision.

Firstly, exaggeration does not necessarily mean fraud. Insurance firms sometimes wish to ignore claims because the customer has mistaken the cost of replacing an item that they have claimed for. In order to discount the claim the firm has to show that the customer was trying to obtain more than they were entitled to claim under the terms of the policy.

General dishonesty is not allowed to count as evidence either. Just because the customer may have lied in another context is not enough to prove that the current claim is a fraud. Firms have to operate on a case by case policy and cannot rely on evidence offered by another individual regarding previous dealings with the individual.

The Ombudsman also considers that a customer who presents a forged document to support a claim is not necessarily committing a fraud. It is not enough for the document to be a forgery, but proof has to be obtained that demonstrates that the claimant knew the true source of document. Even if a customer knowingly presents a false document, that is not enough for a firm to reject a claim.

The Financial Ombudsman operates along lines that support the claimant wherever possible. As is only right the claimant is considered to be innocent until the insurance company can prove guilt, though this makes it easier for individuals to carry out an insurance fraud.

For the average customer, however, the Ombudsman’s operational lines offer a safety net. Many people who have insurance claims rejected have not perpetrated direct fraud but instead made mistakes that may be difficult to explain but are nonetheless innocent. In order to avoid such situations make sure that you are as comprehensive as possible when submitting an application for a policy, it is impossible to give too much information. If you do your research properly, you will get a good value policy, whatever information you submit to the insurance firm.

For more information please visit us at http://www.co-operativeinsurance.co.uk/servlet/Satellite/1203668836269,CFSweb/Page/Insurance-Home

End of An Epoch

Posted by SubmitEdge On November - 7 - 2008

Everything in life must change and the business sector is not an exception. Across the globe almost everyday there is change occurring in the business arena and one of the latest and significant change that is happening is in the insurance sector.

The insurance giant Aviva has declared that in the coming months it will phase out the name of Norwich Union from it’s products and consign one of the oldest names in the British financial sector to history.

Aviva was formed in 2000 by the merger between Norwich Union and CGU, and provides savings, investments and insurance. Now, however, the company is trying to consolidate all of its products and services under a single name to help it compete as a brand in the global market.

The firm says that over 60% of its business is now generated outside of the UK and that operating under the name Aviva would bring “global impact”. As part of the move, not only Norwich Union but also the Irish insurer Hibernian and Commercial Union will also be re-branded under the Aviva name.

Norwich Union was founded in Norwich (unsurprisingly) as far back as 1797 by a banker named Thomas Bignold and was the first company to offer individuals insurance against the risk of fire. Around ten years later he formed a second company that was known as the Norwich Union Life Insurance. Like many other insurance companies that protected against the risk of fire Norwich Union had it’s own fleet of fire engines that would only come out to houses owned by society policy holders.

More recently Norwich Union is better known for introducing a novel type of car insurance called Pay as You Drive. Under the policy a GPS receiver is placed in the car and various risk factors such as time of day, distance and mileage covered are monitored. The information is transmitted back to the insurance company. Drivers using their vehicles at low risk times of day or on low risk roads or driving low mileage get a discount on their motor insurance premiums.

It will take around two years for the name Norwich Union to disappear completely, and the move has been heralded as a further sign that financial institutions, wherever they are in the world, have to be global in order to successfully compete with other financial giants. As the recent credit crunch has demonstrated much of the developed world is inter-dependent for it’s financial well-being. Collapses in the US sub-prime lender market have led to a worldwide shortage of credit and hard times for financial institutions, and accordingly for customers.

Though the name Norwich Union is soon to disappear forever, the fact that even recently they have started a revolution in types of car insurance shows how much the market is constantly adapting to meet the demands of the times. When you are looking for car insurance, or in fact insurance of any type, make sure that you look far and wide, as there are policies that are perfect for you always waiting to be found.

For more information please visit us at http://www.rias.co.uk/home-insurance/overview/

End of An Epoch

Posted by SubmitEdge On November - 7 - 2008

Change is the norm of life and the same is true in the business sector. The insurance giant Aviva has declared that in the coming months it will phase out the name of Norwich Union from it’s products and consign one of the oldest names in the British financial sector to history.

Aviva was formed in 2000 by the merger between Norwich Union and CGU, and provides savings, investments and insurance. Now, however, the company is trying to consolidate all of its products and services under a single name to help it compete as a brand in the global market.

The firm says that over 60% of its business is now generated outside of the UK and that operating under the name Aviva would bring “global impact”. As part of the move, not only Norwich Union but also the Irish insurer Hibernian and Commercial Union will also be re-branded under the Aviva name.

More recently Norwich Union is better known for introducing a novel type of car insurance called Pay as You Drive. Under the policy a GPS receiver is placed in the car and various risk factors such as time of day, distance and mileage covered are monitored. The information is transmitted back to the insurance company. Drivers using their vehicles at low risk times of day or on low risk roads or driving low mileage get a discount on their motor insurance premiums.

Norwich Union was founded in Norwich (unsurprisingly) as far back as 1797 by a banker named Thomas Bignold and was the first company to offer individuals insurance against the risk of fire. Around ten years later he formed a second company that was known as the Norwich Union Life Insurance. Like many other insurance companies that protected against the risk of fire Norwich Union had it’s own fleet of fire engines that would only come out to houses owned by society policy holders.

It will take around two years for the name Norwich Union to disappear completely, and the move has been heralded as a further sign that financial institutions, wherever they are in the world, have to be global in order to successfully compete with other financial giants. As the recent credit crunch has demonstrated much of the developed world is inter-dependent for it’s financial well-being. Collapses in the US sub-prime lender market have led to a worldwide shortage of credit and hard times for financial institutions, and accordingly for customers.

Though the name Norwich Union is soon to disappear forever, the fact that even recently they have started a revolution in types of car insurance shows how much the market is constantly adapting to meet the demands of the times. When you are looking for car insurance, or in fact insurance of any type, make sure that you look far and wide, as there are policies that are perfect for you always waiting to be found.

For more information please visit us at http://www.rias.co.uk/home-insurance/overview/

End of An Era

Posted by SubmitEdge On November - 7 - 2008

The insurance giant Aviva has declared that in the coming months it will phase out the name of Norwich Union from it’s products and consign one of the oldest names in the British financial sector to history.

Aviva was formed in 2000 by the merger between Norwich Union and CGU, and provides savings, investments and insurance. Now, however, the company is trying to consolidate all of its products and services under a single name to help it compete as a brand in the global market.

The firm says that over 60% of its business is now generated outside of the UK and that operating under the name Aviva would bring “global impact”. As part of the move, not only Norwich Union but also the Irish insurer Hibernian and Commercial Union will also be re-branded under the Aviva name.

Norwich Union was founded in Norwich (unsurprisingly) as far back as 1797 by a banker named Thomas Bignold and was the first company to offer individuals insurance against the risk of fire. Around ten years later he formed a second company that was known as the Norwich Union Life Insurance. Like many other insurance companies that protected against the risk of fire Norwich Union had it’s own fleet of fire engines that would only come out to houses owned by society policy holders.

More recently Norwich Union is better known for introducing a novel type of car insurance called Pay as You Drive. Under the policy a GPS receiver is placed in the car and various risk factors such as time of day, distance and mileage covered are monitored. The information is transmitted back to the insurance company. Drivers using their vehicles at low risk times of day or on low risk roads or driving low mileage get a discount on their motor insurance premiums.

It will take around two years for the name Norwich Union to disappear completely, and the move has been heralded as a further sign that financial institutions, wherever they are in the world, have to be global in order to successfully compete with other financial giants. As the recent credit crunch has demonstrated much of the developed world is inter-dependent for it’s financial well-being. Collapses in the US sub-prime lender market have led to a worldwide shortage of credit and hard times for financial institutions, and accordingly for customers.

Though the name Norwich Union is soon to disappear forever, the fact that even recently they have started a revolution in types of car insurance shows how much the market is constantly adapting to meet the demands of the times. When you are looking for car insurance, or in fact insurance of any type, make sure that you look far and wide, as there are policies that are perfect for you always waiting to be found.

For more information please visit us at http://www.rias.co.uk/home-insurance/overview/

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